Stoke Drainage Services24/7 Emergency Service

Blocked Sewer Clearance in Stoke-on-Trent

A blocked sewer affects every drain in your property. Our Stoke-on-Trent engineers respond fast to clear the blockage and restore full flow — 24/7, no call-out charge.

Call Now — 01782 288 890

Drainage emergency? Don't wait — call us now and we'll aim to be with you within 1-2 hours.

01782 288 890

Blocked Sewer Service in Stoke-on-Trent

A blocked sewer is one of the most serious drainage problems a property can face. When the shared underground sewer connecting all your fixtures to the public network blocks, sewage backs up into your home. Our Stoke-on-Trent engineers are available 24 hours a day, seven days a week across Stoke-on-Trent and Staffordshire.

Much of the underground sewer infrastructure beneath Stoke-on-Trent's Six Towns dates from the Victorian industrial era, when the Potteries expanded rapidly. Clay sewer pipes laid over a century ago are now prone to cracking, collapse, and root intrusion — particularly where trees have grown above the pipe route. These structural issues are the most common cause of recurring sewer blockages in older Stoke-on-Trent properties.

High-Pressure Sewer Jetting

Our primary clearance method is high-pressure water jetting. A powerful jet is directed down the sewer using a rotating nozzle that cleans the full circumference of the pipe bore. This is effective against grease accumulations, solid debris, and fatbergs formed from fat and wet wipes. For root intrusions, we use cutting jetter nozzles to sever and flush away the root mass.

CCTV Sewer Investigation

For recurring sewer blockages, a CCTV sewer survey is essential. Our camera is pushed through the sewer from the nearest manhole access point, recording the full pipe run. The survey identifies whether the cause is accumulated waste only, or an underlying structural issue — a collapsed section, a misaligned joint, or root penetration — that will cause the problem to recur unless repaired.

Sewer Responsibility in Stoke-on-Trent

Severn Trent Water is responsible for public sewers running beneath roads. Private drains within your property boundary remain your responsibility. If you are unsure whether the blockage is in the public or private section, our CCTV survey can locate the blockage precisely and confirm its ownership classification.

Areas We Cover

Not sure if we cover your area? Call us — we serve all of Stoke-on-Trent and surrounding Staffordshire.

Frequently Asked Questions

How do I know if I have a blocked sewer rather than a single blocked drain?
A blocked sewer affects the shared underground drain connecting all fixtures to the public sewer. Signs include multiple fixtures backing up simultaneously — flushing the toilet causes the bath to gurgle, or water backs up in the shower when you run the sink. If only one fixture is affected, it is more likely a localised blockage in that fixture's waste pipe.
Who is responsible for a blocked sewer — me or Severn Trent?
Severn Trent Water is responsible for public sewers beneath roads and shared between properties. Private drains within your property boundary are your responsibility. Since 2011, lateral drains running outside your property boundary to connect to the public sewer became the water company's responsibility. We can diagnose the blockage location and advise on responsibility.
How quickly can you clear a blocked sewer in Stoke-on-Trent?
We offer 24/7 emergency sewer clearance and aim to reach you within 1-2 hours for urgent call-outs anywhere in Stoke-on-Trent and Staffordshire. A blocked sewer is treated as an emergency because of the risk of sewage backing up into your property.
What causes sewers to block?
The most common causes are accumulated fat, grease, and wet wipes — forming fatbergs in the shared sewer. Tree root intrusion is common in older clay sewer pipes, particularly beneath the Victorian and Edwardian streets of Stoke-on-Trent. Collapsed or misaligned sewer pipes can also trap debris and cause blockages.
Do you use CCTV to diagnose blocked sewers?
Yes — for any recurring blockage or where the initial clearance does not fully resolve the problem, we recommend a CCTV sewer survey. The footage identifies whether the cause is accumulated waste or an underlying structural issue such as a collapsed section, misaligned joint, or root penetration.

Get a Free Quote Today

Fill in the form and we'll call you back within 30 minutes with a no-obligation quote. Or call us now for an immediate response.

Call Now — 01782 288 890

We'll call you back within 30 minutes. No obligation.